qvwi

Product Support Policy

Continuous security updates and support for all qvwi products

We provide continuous security updates for our products. Security updates typically include the latest security patches, fix security vulnerabilities and provides enhancements to security and stability. We will regularly publish and update the product list below to help you check if your device can still receive security updates.

What are Security Updates?

Security updates are software updates that address security vulnerabilities and improve the overall security posture of your device. These updates are critical for protecting your device from potential threats and ensuring your data remains secure.

Security Patches

Latest security patches to protect against vulnerabilities

Enhancements

Continuous improvements to security and stability

Regular Updates

Scheduled updates to keep your device protected

Supported Products

The following qvwi products are currently receiving security updates. We recommend keeping your device updated to the latest firmware version for optimal security and performance.

ProductSupport StatusEnd of Support
QV3000Supported2029-12
WV3000Supported2029-06
SDT2602Supported2029-03
Air S3Supported2028-12
Lite C2Supported2027-12
X5DSupported2027-09
X5DRSupported2027-09
X5DDSupported2027-09

How to Update Your Device

  1. 1

    Navigate to Settings on your qvwi projector

  2. 2

    Select "System Update" or "Firmware Update"

  3. 3

    Click "Check for Updates" to see if a new version is available

  4. 4

    Follow the on-screen instructions to download and install the update

Important Notes

  • •Always ensure your device is connected to a stable power source during updates
  • •Do not turn off your device while an update is in progress
  • •Updates may take several minutes to complete depending on your internet connection

Need Help?

If you have any questions about security updates or need assistance with your qvwi product, our support team is here to help.

Contact us at support@qvwi-eu.com or visit our Contact Us page for more support options.

Report a Security Vulnerability

If you discover a security vulnerability in a QVWI product, please report it to: support@qvwi-eu.com

How we handle your report:

  • 1
    Acknowledgment: We will confirm receipt of your report within 3 business days.
  • 2
    Status Updates: We will keep you informed of the progress regularly until the issue is resolved.